Mavromatis Employment Bureau is seeking to hire on behalf of its client – 4 & 5 star hotels in Cyprus a candidate for the position of guest relation officers for the season of 2020.

Responsibilities & Duties
Greeting guests upon arrival and making them feel welcomed
Administering check-ins and check-outs
Providing front desk services to guests
Assigning rooms and taking care of administrative duties
Delivering mail and messages
Processing guest payments
Coordinating with bell service and staff management
Being a source of information to guests on various matters such as transport and restaurant advice
Processing meal and beverage requests
Accommodating general and unique requests
Diffusing conflict or tense situations with guests

Requirements:
Degree - Diploma in Tourism sector
Previous working experience in similar position in a 4 * or 5 * hotel in Greece or abroad is desirable
Excellent knowledge of English, German and Russian (oral and written) - Prerequisite
Pleasant personality and appearance, impeccable communication skills and team spirit
Ability to provide excellent customer service and immediate problem solving, hotel service promotion - cooperation with the host department
Excellent computer skills (Word, Excel, internet, Outlook, etc.) and hotel programs (preferably Epitome)

Company Offers:
Competitive remuneration package
National Insurance Payment
Friendly and challenging working environment
Accommodation and meals

To apply for this job opening please submit your CV with a recent photo embedded at This email address is being protected from spambots. You need JavaScript enabled to view it... After the screening of the CVs, we will contact the candidates who meet the profile’s requirements to arrange an interview.All applications are considered as strictly confidential